We would like to reassure customers that we're working hard to continue to provide services during this challenging time. Although we are making changes to the way we work, with the majority of our staff working from home, we are still available to take your calls and respond to emails. At present, we hope customers will not experience any significant disruption to services. For further help please read our Coronavirus (COVID-19) FAQs. Read FAQs >

Make a Claim

We hope that you experience many claim free years with us. However, in the unfortunate event that you need to make a claim, please call us on 0344 381 4462 Lines are open 24/7.

Our claims are handled by Coplus. Their address for any correspondence is:

Alternatively you can email them at [email protected]
Please be sure to put your reference number on any paperwork.